I think I pretty much trust LJ about the same way I would trust any other company -- not to have /my/ best interests at heart, but their own, what will make them money. Sometimes what I want and what they think is in their best interests will conflict.

But I can certainly say that berating them, swearing at them, treating them like /enemies/ is completely non-productive, as it would be for any other company I treated that way. Would someone do it to their bank, their insurance company? Never. But they do it to LJ without a thought.