Hooray for IT.

[azurelunatic]

Yesterday at work, a fellow called in about an email message stuck in the inbox. (It happens from time to time.) There is a procedure for dealing with this. It involves sending an instant message to the Smoking Red Cube Badge Guy and having him do a thing. So that's what I did. "Go ahead and refresh it," I said cheerfully.
"I don't know what magic wand you waved, but it's gone!" the guy on the other end of the phone said.
"The right one," I said smugly.

I like this job.

Comments

[mmaster.livejournal.com]

This reminds me of a conversation I had with a friend of mine. He was designing a system for an automated parking system:

Him: And the data magically moves from here to here...
Me: "Magic"? What the Hell kind of IT student are you?
Him: Hey, they never said we can't use magic! We just aren't allowed to use 'hypothetical situations'!

[amberfox.livejournal.com]

I know how that's done. Heck, I taught a user to do it when I worked for Verio, since she called in 4 or 5 times just that I talked to her about it.

You "telnet 110", then "user " [ENTER], "pass " [ENTER]; "list" for the list of message numbers and sizes; "top 15" for the first 15 lines of text, which should cover the headers so you can see who it's from, subject, etc; then "del

[Error: Irreparable invalid markup ('<message #>') in entry. Owner must fix manually. Raw contents below.]

I know how that's done. Heck, I taught a user to do it when I worked for Verio, since she called in 4 or 5 times just that I talked to her about it.

You "telnet <server name> 110", then "user <username>" [ENTER], "pass <password>" [ENTER]; "list" for the list of message numbers and sizes; "top 15" for the first 15 lines of text, which should cover the headers so you can see who it's from, subject, etc; then "del <message #>" to delete the problem message, usually the first one.

It's simple once you do it a few times, and you can do it from the Windows Run window.

[azurelunatic]

Whee! (Though I don't have access to see their passwords.) (And you found a spiffy new way to break LJ, too -- try replying to your comment oldschool, rather than inline.)

[azurelunatic]

*snerk*