Azure Jane Lunatic (Azz) 🌺 (![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png)
azurelunatic) wrote2013-04-24 10:08 pm
azurelunatic) wrote2013-04-24 10:08 pm
Entry tags:
Real Adult Professionals Forget Things.
(Also on Things Real Dreamwidth Programmers Do.)
I filed a bug at work today. This is how that went:
First, I noticed a little glitch with the Move Message dialog, which had been bugging me subconsciously for weeks, and just then floated to the top. I thought maybe I should file a help ticket, but thought that I'd filed enough help tickets for a while and this was minor, so I might as well save them the trouble and look for duplicates first.
So I went to that product's bug tracker and searched for the most obvious keyword, which had 400 results. So I added the next most obvious keyword, which narrowed it down to about 90. Then I went down the list and started opening things in tabs, including two that by their titles looked like they might be duplicates of each other, but were entirely unrelated to what I was complaining about.
After that, I read through the tabs I'd just opened, and found nothing that looked like the bug I was encountering. Then I looked at the two that might have been duplicates of each other, and found that they were in fact nothing at all alike except in the title. Then I looked at some of the other bugs that could have been duplicates of those, but those weren't very interesting.
Reading through all those bugs had given me another couple useful keywords to try, so I tried that and got only about 10. Those were really quick to read through, so I did. And I closed the last tab from the bug tracker.
Then I closed the help page, because I couldn't remember why I'd opened it, and obviously it was not for any good reason if I couldn't remember.
Then I went back to my email and noticed that for some reason I'd stopped in the middle of moving a message. "Huh, that's weird," I thought.
I looked briefly at the message to figure out where I wanted to move it. I looked at the dialog, which had been recently changed to retain the last folder that I'd moved something to, in case I was doing it a lot. I noticed that I couldn't see the highlight, and couldn't remember what it was. "That's obnoxious, I should file a bug," I said; "I can never remember anything like that longer than 30 seconds."
I opened up a tab for a helpdesk ticket, and then realized what I'd just done.
Yesterday I'd described my workflows to a dev as "Imagine severe ADHD, and people banging pots and pans in the background", and I stand by that description.
I filed a bug at work today. This is how that went:
First, I noticed a little glitch with the Move Message dialog, which had been bugging me subconsciously for weeks, and just then floated to the top. I thought maybe I should file a help ticket, but thought that I'd filed enough help tickets for a while and this was minor, so I might as well save them the trouble and look for duplicates first.
So I went to that product's bug tracker and searched for the most obvious keyword, which had 400 results. So I added the next most obvious keyword, which narrowed it down to about 90. Then I went down the list and started opening things in tabs, including two that by their titles looked like they might be duplicates of each other, but were entirely unrelated to what I was complaining about.
After that, I read through the tabs I'd just opened, and found nothing that looked like the bug I was encountering. Then I looked at the two that might have been duplicates of each other, and found that they were in fact nothing at all alike except in the title. Then I looked at some of the other bugs that could have been duplicates of those, but those weren't very interesting.
Reading through all those bugs had given me another couple useful keywords to try, so I tried that and got only about 10. Those were really quick to read through, so I did. And I closed the last tab from the bug tracker.
Then I closed the help page, because I couldn't remember why I'd opened it, and obviously it was not for any good reason if I couldn't remember.
Then I went back to my email and noticed that for some reason I'd stopped in the middle of moving a message. "Huh, that's weird," I thought.
I looked briefly at the message to figure out where I wanted to move it. I looked at the dialog, which had been recently changed to retain the last folder that I'd moved something to, in case I was doing it a lot. I noticed that I couldn't see the highlight, and couldn't remember what it was. "That's obnoxious, I should file a bug," I said; "I can never remember anything like that longer than 30 seconds."
I opened up a tab for a helpdesk ticket, and then realized what I'd just done.
Yesterday I'd described my workflows to a dev as "Imagine severe ADHD, and people banging pots and pans in the background", and I stand by that description.