O Qwest, how I love thee...

[azurelunatic]

Things I need to do:

Check and see if a more experienced customer service person can pull up what my internet and wireless bills are likely to involve
Ask someone to walk through my online customer support account and see where the hell the trouble with that is
get sleep before I go to work, dammit
let Sis know that I got an incoming from old stuff

Yiiii.