(no subject)

[azurelunatic]

Thalia down. All urgent contacts text message me. LJ text message interface on userinfo page.

[edit 6:05 -- working now. continue as normal.]

Comments

[amberfox.livejournal.com]

So what was wrong with her?

[azurelunatic]

You know, I'm not entirely sure.

But it's evidently a common enough problem that the solution was on the Soothing Voice on the hold message: unplug, remove battery, replace battery, plug in.

I would have done that before calling, but for the fact that in my blind panic, I utterly could not see the battery release. I don't have her anatomy memorized as well as I did Tigereye's, so I was hopelessly lost, and praying the helldesk person could help walk me through the steps to determine if it was in fact a blown power supply.

[amberfox.livejournal.com]

Whew. Yay for the Soothing Voice!

[azurelunatic]

At the beginning it was the Opposite of Soothing, because it was telling me to go online. This resulted in me screaming and cursing at it.

[amberfox.livejournal.com]

lol, yeah, I always love when they put things like that on there. But then, I was rather frustrated getting a number for them because they want it all to be online. Hmm, what's wrong with this picture?

[azurelunatic]

a) They're idiots. (No offense intended to eng1ne, who was until lately of there.)
b) Someone in their "Gee, this will be helpful!" department underestimated the amount of screaming frustration it causes when someone can't get online.
c) No one there can comprehend the "single computer household" mindset, or the "can't get online" situation.
d) They're idiots.

[tygerr.livejournal.com]

"Helldesk". *giggle* I'll have to remember that!

[azurelunatic]

You mean that's not a common phrase in your neck of the woods?

It's reasonably common on either side of the desk with my friends.

[tygerr.livejournal.com]

I'm pretty sure I've never heard it before.

[azurelunatic]

And it's a perfectly innocent typographical error on a Dvorak keyboard.

[azurelunatic]

Ack. I meant Qwerty. Ack. Bad geek!

[tygerr.livejournal.com]

I was gonna say...I'm not familiar with the Dvorak except by reputation (yes, I know I lose geek points for that), but surely it's not THAT wierd a typo on a standard QWERTY.

I feel better now.

[azurelunatic]

It's a right little finger typo. I'm not dreadfully familiar with dvorak either, actually. Except I know that the command to change between typing layouts on whatever the computer in the corner of the Lounge at eastdorm has got installed is, IIRC, asdf to change to dvorak, and then those same keys to change back to qwerty.