Injoke

[azurelunatic]

silmarian and I have started referring to my rage-honing phone support experiences as having been with the "Bastard Operators from Dell".

For those who are clue-negative, may I suggest checking out this link, and a few of the BOFH stories...
http://www.bofh.com/

and the official archive:
http://bofh.ntk.net/Bastard.html