azurelunatic: Computer with a wind-up key captioned "Which version of STUPID are you running?" (tech support)
Azure Jane Lunatic (Azz) 🌺 ([personal profile] azurelunatic) wrote2008-01-10 02:30 pm

woo woo

6:52 AM 1/10/2008
A very valid question:
Customer: "My monitor is wavy."
Tech Support: "Your monitor is wavy. Hmmm. Is it on?"
Customer: "Huh...urm...uhh. Nope."
Tech Support: "What are you on?"
Customer: "Hehehe...ohh yeah...thanks." (click)



7:09 AM 1/10/2008
I have "Cactus Tree" in my head. I have been in a bouncy, burbly mood for a while. I think it's some cracktastic form of NRE, or something. Not that I have anything worthy of being NRE-d over. Is it NRE with my life?
pauamma: Cartooney crab wearing hot pink and acid green facemask holding drink with straw (Default)

[personal profile] pauamma 2008-01-15 10:51 am (UTC)(link)
* Me: "I don't see any lines. The monitor is working how it is supposed to."
* Customer: "I am telling you, there are lines running up and down the screen."
I've actually observed that myself. Also, with some versions of Windows on some CPU+video card+monitor combos, the insertion bar (vertical bar that marks where text you type will go) will cause a very faint noise when it goes on and off. I once made a prank support call for that. (New emp. answering the phones, in a set-up where they weren't allowed to diagnose the problem, just open
a ticket on the user's behalf - that was supposed to make sure the ticket was
filled completely and accurately, and it caused lots of George moments instead. But that's a rant for another day.)
pauamma: Cartooney crab wearing hot pink and acid green facemask holding drink with straw (Default)

[personal profile] pauamma 2008-01-15 12:45 pm (UTC)(link)
Not with tier 1, only with the (predictable, IMO) way it quickly became tier 0 and the ensuing fear and loathing.