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[azurelunatic]

It is only Monday. Queue over 175.

Comments

[hotarunokokoro.livejournal.com]

oh wow... and i thought it was bad when we got 7 calls in cue! of course, my job is small beans compared to yours.

[azurelunatic]

That, and how many people do you have manning the phones? We have asstons of people; we have 5+ teams of 10+ people on the floor at any given time (minimum!); that's only 3 or 4 people waiting for each rep. If you have 2 people, that's equivalent already.