azurelunatic: "Where's the goddamn NERF BAT when you *really* need it?" Animated cartoon tech support loses her cool.  (work)
Azure Jane Lunatic (Azz) 🌺 ([personal profile] azurelunatic) wrote2005-11-21 05:52 am

Work is eating my life cold without pepper

Work has eaten my life, with no foreseeable letup until gods-know-when. In fact, it's likely to get worse.

The Check-In Princess has been removed from the check-in e-mail group last I heard; she's been in the office off and on, mostly on, since the new system went live, and she may be there semi-permanently. This means that there are only two of us regular check-ins, myself and my opposite. (I haven't a nickname for her yet, because I don't work with her much; we're generally on opposite shifts.)

The shortest check-in shift is generally Sunday, and that's usually at least eight hours. With just the two of us, we're each to be working 4 shifts check-in, and someone's got to cover if the other has to be out. There is one other regular check-in trained person in the building, and that is Comic Pirate Super, who is in Fulfillment these days on a regular basis (and therefore not available to fill in). Poser-Geek was the other check-in trained person, and he's not working with us any longer.

That would be dire enough, but we're also short on supervisors who run jobs. This means that phone goons are getting pulled to be trained for supervisory duties. Groucho Marx Guy is getting pulled now; Flattop Dave is getting pulled; Ponytail Dave is getting supervisor training as well as monitor training. (He was Fulfillment about half-time earlier.)

My opposite and I were intended to be trained to run jobs as well, but due to random people quitting when we were getting trained, we never wound up finishing. We've both petitioned to finish our supervisor training so we can fill in as needed. But the training is going to take time (ours) and going to take up supervisory time (theirs, to teach us as well as running jobs).

I'm feeling a lot more confident in my ability to be a good supervisor. I remember enough of the mechanics of running jobs to have a good handle on doing it; the theoretical hooks for the actual skills are in my brain already. I could probably limp through running a job with the notes I took last year and heavy reliance on other supervisors to remind me what I need to do. The retraining will bring me up to speed. I'm hoping I get someone other than Grandma Supervisor, because she prefers to tell what to do on the system without explaining how it's done. I learn best when I know why I'm doing it, rather than following by rote.

Unfortunately, as geek, stuff that's Heavy Geekage for the average supervisor is shallow to me, and I'm going to want something more in-depth than I think most of the supervisors are capable of giving me. What I really want is to be apprenticed to the back-room geek who's currently out with his tonsils out, but I don't think that'll happen for a while. That man is highly respected around the workplace, and I have the core technical competence to hang the system details on. He knows the refinements of the system, whereas his opposite number knows the basic functionality but doesn't do the little things that make the field staff exceptionally happy. Ah, well. I can start out learning the basics from whoever happens to be around to train me, and work my way up to learning the cool stuff at some later point.

All this means hectic schedule insanity. It's probably going to be something like me pulling five shifts a week for a few weeks all check-in and her pulling five as well, three check-in and two doubled up with me getting trained, and then me doing three check-in and two training while she does five check-in. And it's going to be insane.

Did I mention I was having sleep issues? Perfect timing for those. I've got the cold that's going around, the tail end. A little congestion in the sinuses is sufficient to screw up my life for weeks. My voice gets all nasty and rusty. Oh, and I'm working this Wednesday. If it weren't already apparent, National Novel Writing Month is over for me.

To top things off in an even more interesting development...
Short Chick Super was admiring my ribbons on Saturday (I wore the Ravenclaw colors to work this weekend because I was still feeling festive), and that reminded her that she'd been searching for a cheat code on something Harry Potter, or some game or other, and she came across a website. And the person looked a lot like me.

So. It looks like my co-workers have found my LJ.
It had to happen sooner or later.
Hi, co-workers.

[identity profile] elysianmusings.livejournal.com 2005-11-21 03:19 pm (UTC)(link)
Some of my older students have found my Livejournal. That was bound to happen eventually. Heh.