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Jul. 30th, 2014

Thank you

Jul. 30th, 2014 01:05 am
azurelunatic: Vivid pink Alaskan wild rose. (Default)
Today is a much better day.
azurelunatic: Vivid pink Alaskan wild rose. (Default)
* Made a dick joke.
* Taught R that "bellend" is a dick reference.
* Refrained from pointing my Overlady in the direction of the non-portable fire. (She knows very well where it is.)
* Helped Lt. Michigander on the road to sorting his Adobe issue.
* Impressed Lt. Michigander and Researcher Carmageddon with my utter fury by calling last Wednesday's tech support guy a shitlord. (My language around my team is a lot cleaner than it is around nearly anyone but customers, friends' parents, and my mother.)
* Sorted out that issue with the helpdesk software: user error (and it wasn't mine).
* Communicated to the Escalation Manager what a fantastically bad idea tech N's idea that I ask every tech to add me to the worknotes was.
* Caused the Escalation Manager to send all the helpdesk techs an admonition to not put stuff meant for the user into worknotes like Shitlord Tech did that time.
* Got reassurances that Shitlord Tech has been Talked To, formally.
* Got the Escalation Manager's email address.

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Jul. 30th, 2014 12:03 pm
azurelunatic: Vivid pink Alaskan wild rose. (Default)

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azurelunatic: Vivid pink Alaskan wild rose. (Default)
Azure Jane Lunatic (Azz) 🌺

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