I had a delightful conversation with Etsy tech support about the use of basic Boolean operators (namely, NOT, or the minus sign), in which tech support told me that I could filter out unwanted results by saying, for example, crazy daisy -Pyrex.
After the photo of my computer screen with a search like that, and the first two results bearing Pyrex in the product name, tech support told me that it wasn't a matter of me getting the syntax wrong, but I could narrow things down by Category! :D :D D
I pointed out the Pyrex pattern Crazy Daisy embroidered tea towels. And said that in fact it was so crazy to not include a basic Boolean operator like the minus sign in one's search that tech support themselves had instinctively said I could use it.
And that I was not interested in an email back unless it was something like "You're right, it is a mistake to not have basic Boolean operators in search, and we are re-implementing it."
I fell short of requesting the article on how to delete one's account, but I was tempted. People who were on the fence, however, might be able to get a little mileage out of that.
After the photo of my computer screen with a search like that, and the first two results bearing Pyrex in the product name, tech support told me that it wasn't a matter of me getting the syntax wrong, but I could narrow things down by Category! :D :D D
I pointed out the Pyrex pattern Crazy Daisy embroidered tea towels. And said that in fact it was so crazy to not include a basic Boolean operator like the minus sign in one's search that tech support themselves had instinctively said I could use it.
And that I was not interested in an email back unless it was something like "You're right, it is a mistake to not have basic Boolean operators in search, and we are re-implementing it."
I fell short of requesting the article on how to delete one's account, but I was tempted. People who were on the fence, however, might be able to get a little mileage out of that.