United Healthcare is at it again

United Healthcare sent me a letter, dated August 26, to tell me that they were taking away my primary care of record (not actually my real primary care) -- retroactively not covered since May 16. And assigning me to someone whose UHC profile shows that he only takes 0-17 year old patients.

"If you have any questions" I could call in. Where I learned that there were a lot of those letters sent out in error.

I requested that the UHC phone agent quote me with any creative profanity she'd like to attribute to me when conveying my displeasure to her supervisors.

I called the schedulers listed for my "new primary care", who instructed me to call UHC back to say that I wanted to keep my actual primary care doctor (who I've had since my former nurse-practitioner went into Infectious Diseases. And gave me the "MPI" number of my current doctor, and further instructions on how to make this happen. (But it can't continue happening until tomorrow, because both of them close down their phones at 5.)

Kudos to that agent, who was on the phone with me past her scheduled departure time. I thanked her for that.

Galumph!

It turns out that there is a timeout to the "let's test your equipment" for the browser-based telehealth appointments with my therapist. That timeout is 5 minutes. I had to switch to my phone, which is always vexatious for me.

Recently, Belovedest hauled Dad's old machine (dubbed Galumph, after the imaginary draft horse stallion Dad always talked about as his preferred riding beast) out to test it and see if it would run. (The massive monitor that came with it did not run, but I have found a suitably crusty-looking TV and other screen based appliance repair shop to attempt a repair.) Galumph ran. Belovedest looked at the specs. "That's a freaking RACK SERVER masquerading as a desktop!!!" they said, or words to that general effect.

So after we returned from the Michigan trip, I told Belovedest that it was time to take them up on their offer to rebox my poor old suffering machine.

I accidentally gave them the wrong figures for my C: and D: drives, so there was a bit of a flurry at first, but after they switched them, they were able to get to a login screen. I opened my Chrome / User Data / Default / Sessions folder, copied the most recent Tabs_* and Session_* files to a subfolder that I've named "Explicit Distrust" and launched my browser.

All 1,5XX tabs opened.

I've been trying to decrease them a little bit ever since, starting with my Main window, where the tabs tend to proliferate with abandon. (Trying to do this on the old hardware took forever, in addition to me getting distracted by shiny things.)