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azurelunatic: Vivid pink Alaskan wild rose. (Default)
38154 is a far better number of megabytes to be free in a 40 gig disk.

Sent her out on Wednesday. Got the knock on the door about an hour ago. Got the black shakes, as I'd been asleep in bed. I should have jumped up and down squeefully; that might have lessened the reaction.

Preparing to install now; formatting a nice 10-gig partition for the OS.

Installing OS. Formatting a tortilla for spicy chicken strips, cheese, dressing, and lettuce. This has become my favorite solution to "I need a meal, but I do not want to do anything that even slightly resembles cooking." Frozen pre-cooked chicken bits, cheese, dressing, and pre-shredded lettuce. Heat chicken in microwave. Put on tortilla. Apply condiments. (All of the other stuff besides chicken counts as condiments when prepared so.)

'k. Time to go to work. Thalia will be safe here at home Installing Shit.

Now that I have her back, and in working order (I think) I will get her fully up and running, then launch my campaign to seek compensation for that first interminable month of downtime. This here now was not much problem -- sent it Wednesday, get it back Friday -- that is more than decent, and I commend them for quick and accurate fixing there.
azurelunatic: Quill writing the partly obscured initials 'AJL' on a paper. (quill)
Allegra is on my desk again while Thalia is in the shop. I'm writing this from [livejournal.com profile] hcolleen's machine, because it has a larger keyboard, a happier processor, and a larger screen. Allegra is a good and steady little machine, but not quite what one would want for one's web-surfing needs. I ought to mail the BOfD to let her know that yes, the system is on her bloody way in. I write a stiff little note. )


At work on Tuesday, I was all set to leave at 8:30 when Field ambushed me with a "few questions" about the spreadsheets they use. Some of the stuff used to boggle me about those spreadsheets, but after all the database work I'd been doing, and all the digging around in the Queen Bee's spreadsheets, these seemed almost simplistic. I poked at things and realized (to my horror) that there were things going on in there that ought not to be done the way that they were being done. (To wit: there were three-positive-line entries that were being treated as if they were two-positive-line entries in the formula at the very end. O, the horror of it all. I got in there and fixed it with some swiftness.


Group tonight was fun. I've been working on "Hell's Angel" in slow but fairly steady little dribbles. I still don't know where it's going, but it's going somewhere. It looks like it may be the corporate novel that Welcome to the Workplace didn't turn out to be. Nick is much more fun than a thinly-disguised co-worker, and Mary is much more fun than the Mary Sue I was trying to float. Mary is quite possibly a teacher, and goes out drinking 'cause of job stress ordinarily, but now what with Current Events, she's out not just getting tipsy, but getting plastered.

... In hell? Twelve step meetings are hellish.


I was at least somewhat out of it tonight. I did get M on film sniffing her shoulder to clear out her nose between sniffing at highly scented tinned candles. That was amusing. Dinner was Of the Fun, though I can't remember much of it. There was silliness and whipped cream, and I employed my Book of Quotes happily. (I still want a scan of the workplace Book of Quotes, because there's so much good stuff in that one.) I had this pink water bottle of grape juice and blackberries, and I took to forgetting it places.


"I'm parking in the car wash." There's this broken sprinkler at the one end of the iHop parking lot, and I picked the spot that gets rained on the most. [livejournal.com profile] hcolleen thought that it might have been fixed, but no -- [livejournal.com profile] kilarneyblarney came in, letting me know that my car was under the water spout and getting righteously drenched. (Right on!)


A couple weeks ago there was a Crazy Lady dropping in on group, someone rather frantically worried about her ex-husband and his computer follies. She was exceptionally non-technical, and had a distinct case of non-computer-person paranoia. I wound up giving her what tech support type help I could. She was absolutely paranoid about identity theft, and seemed to think that her daughter's social security number written in a file in the computer was an open invitation for identity theft to happen. ... rather along the lines of "OK, so this text file is in a non-shared folder on the computer that I use on dial-up with a firewall. Someone is going to telepathically sense that this is a machine with juicy data ripe for the taking and break in to it and STEAL MY BABY'S IDENTITY OMGZ!" I gave her the hairy eyebrow and pointed out that if she's running with a firewall and not doing anything, say, STUPID online, there's probably about as much chance at identity theft as someone doing a physical break-in and identity theft. The risk exists, but she's ... being over-cautious. She chilled out, finally. That woman made me very very nervous, because she seemed the type to become psycho!clingy. Today I saw her poking her nose near the door of the writers group room. Scary!


I didn't do plasma today, because I am due my annual physical, and I got off to a late enough start that I did not have time. Alas! If only I had gone to bed earlier Tuesday night!
azurelunatic: Vivid pink Alaskan wild rose. (Default)
The escalation manager tried calling twice today. Once, I was asleep. The other time, I was at work.

I have changed the message on the answering machine to indicate that if Dell is trying to reach me, I am probably asleep or at work, and they should really e-mail me; e-mail is my preferred form of contact.

Solace

Jul. 29th, 2006 01:53 am
azurelunatic: Vivid pink Alaskan wild rose. (Default)
23 minutes on the phone is enough to get the worst of my shuddering inability to cope out. Must remember that Darkside does not empathize particularly smoothly with pure social angst, and creates awkward silences. He's much better, much more comfortable, at battling technical angst with tart commentary and humor.

I checked social arrangements; Saturday might be a good day. No plans. So. I plot to go over there. Afternoonish.
azurelunatic: Vivid pink Alaskan wild rose. (Default)
Very angry. Stated what I wanted in the bluntest of terms: "A new, 40 gig or better HD sent to me, me shipping the 30gig one back, and I will install it my damn self. I have a fucking screwdriver."

Madwoman got the supervisor, after a lengthy silence where I was afraid I had broken my technician. Supervisor is escalating it.

10 gigs is not much these days, but DAMN.
azurelunatic: Cordless phone showing a heart.  (phone)
Chatted with BOfD. At least 2 more days for parts to arrive. Then shipping. I could spit. Tigereye zombie has power probl
azurelunatic: "Where's the goddamn NERF BAT when you *really* need it?" Animated cartoon tech support loses her cool.  (nerf bat)
http://community.livejournal.com/metaquotes/5260238.html involves demon-mice. (Martin's Passage fans, this is amusing in that it's completely unrelated.)

The call center is being reduced to 150 seats. You didn't hear it from me. Employment = same, seats = less than same.

I completely forgot to show Darkside, but I amused all my phone goons with one of my word searches today. The new fad is supervisors making and handing out word searches, and I made a very uniquely themed list. The usual is things like the current month, survey-related stuff, general call center stuff. This one? "Things We May Not Call Respondents (even though we'd sometimes really like to)". The word list? Involved things like "git", "idiot", "malodorous moron", and the like. I kept the language clean, and included a supplementary list of phrases that should not be employed, and the disclaimer that it was not a comprehensive list of prohibited language.

There was much giggling over that. Word searches are popular to start with, and it's nice to know that your supervisor understands about some of those respondents.

Darkside and I can both high-kick to approximately the same height, about face-height or just a bit lower. His co-workers are still surprised by his definition of "re-boot the computer". It's odd, because those same co-workers are the ones who think he's due to go postal any day now.

Thalia should be returned to me within five business days. I sent her off on the 21st.

It was a lovely night for the long drive home. It was a lovely day for the long drive out there.

I get to start on the Queen Bee's Reports when I come in to work next. O, the glee of it all. Not. It's drudge work, painful, and should be done by goddamn database, and I'm the best suited for making it work as it is right now. What a motherfucking kludge, and it's marvelous given that it actually does work.

Hack

Jun. 18th, 2006 03:12 am
azurelunatic: Vivid pink Alaskan wild rose. (Default)
There's a certain amount of mental freedom that comes with the "Oh, I'm going to do X thing to this machine." I have a certain amount of hardware geekitude, but not so much that I'm quite comfortable with it. But instructions from those whose geekitude I trust makes me secure in doing things that I haven't done before, like replace a laptop hard drive. Seriously, this machine, all you have to do is pull it out and push the new one in. So much easier than with desktop.

The hard drive is "not a user-replaceable part".

I've been on IRC with the usual suspects. IE may be behaving badly on my account, but it is not crashing too often on the guest account. I have a Cunning Guess about why it's not crashing, actually -- when CGI:IRC is open, the page is always half-loaded. Never fully loaded.

They're not shipping me a new HD. They're shipping me a box. Not like "boxen", like shipping box. I pull the wireless NIC and battery and AC adapter out of the system, and I ship the damn thing back to them. (Note: in cases of problem, love for the compeh evaporates like water on an Arizona sidewalk in the summer. But it comes back when things are solved. Ordinarily, my sweet Thalia would not be "the damn thing".) They shove a new HD in the machine and ship it back to me. (Or they give me an identical system with a new HD.) The HD will be blank, and the tech support chick who 0wns the case will be walking me through the reinstall. For lo, I am an End-User.

The 60gig HD that I got at Fry's Electronics is still in the package. The enclosure is not. Pretty thing. I now wonder if I shouldn't go ahead and shove the HD in the machine right now, install as I please on it, then put it in the enclosure. Those look like they're so much fun. Naomi wants to start a collection of hard drives, because she's just realized that OMG memory is cheap now. I'm telling her that she needs to get the tower in working condition first, and she's pouting, because that's too much like doing work.

Work was insane. Lots of people. I managed to make Avaya Centre Vu Supervisor cough up a Work State report on the split skill, and set the thresholds so I could see who was slacking at a glance and did not have to keep glaring at the reports. This leads to an almost supernatural ability for me to show up when someone is all slacking for a minute and bust them for it. Like the Philosopher was sitting on a refusal screen for two minutes playing Suduko. BUSTED! I am all for the dialer giving people breathing space. I am not for making oneself unavailable for calls by staying on the previous screen.

The Philosopher attempts to curry favor by bringing in treats for the supervisors. I am not the only one who finds him a little creepy. He is a very lonely old man whose concept of personal space does not line up to mine. He weirds me out seriously.

As of the time I left, I had clocked in about 42 hours. I am coming in late on Sunday so that I do not go over the limit of 14 hours of overtime by accident. I'm filling in for Ponytail Dave, and Grandma Cinderella and the new trainee will be doing the morning. The notes for Sunday II say that "...[Homie G] and [I] will be the go-to people..." That kind of intimidates me. I consider myself to still be a trainee, and here I am running the job? And essentially senior supervisor on the job??

Got Gemini's license plate today. I wonder if they make Vash the Stampede license plate frames, because the letters on it remind me of him. I practice divination by license plate every now and then -- it's an interesting form of divination. This license plate makes me smile. Anime: Drugs would be cheaper!
azurelunatic: Vivid pink Alaskan wild rose. (wild rose)
Woke up at the usual ~0520 hour, hammered alarm clock, hammered alarm clock again, went back to sleep. Woke up again at phone call. Zombied over to phone, heard Marx pick it up, got knock on door that it was for me.

It was the delivery service. Dell had neglected to supply them with my apartment number. At instruction, I left a signed note, "I am expecting a delivery from Dell", so they could leave it were I not there.

Stumbled off to school. Hung with Darkside for a short bit; he had gotten some of the cinnamon quasi-jellybean candies, and had amused himself by setting his mouth on fire earlier; now he amused himself by setting mine on fire. He had a lab to get to; I had Take It Apart & Put It Back Together, this time working with the OS. Linux, today's subject.

Sheldon is unaware of some of the vast store of trivia that I have gleaned by reading the jargon file; I shared some of my wealth of knowledge with him. I hunted down the original Usenet post about Linux on Google, for his information. Teacher's pet, anyone? I'm just hoping this fun stuff will filter back to future classes. Researcher, me?

In the break between hours of lecture, Dawn gave me a rather large plastic baggie filled with spearmint and peppermint. Mmmm. Yummy smell. On advice, I have the bag open to allow the herbs to not moulder in their own moisture. To the eye untrained in legal herbalism, it looks like I'm carrying around a rather large baggie filled with something ... other than mint.

I also discovered that I deal far better with Darkside's babbling when sleep-deprived. When fully awake, I contest for equal conversation space. When half-asleep, I sit next to him, completely content to merely hear the sound of his voice, whatever he's talking about. When awake, I prefer to talk about topics of common interest -- anime is often better than RPG's.

I intend to have lots of fun with Tigereye, as soon as she's restored power and restored full functionality after whatever the hell Echo did to her while she was awake after he made repairs to her first cord.

Random notes to self, transcribed from off of hand )

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