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Thursday, January 27
Took care of the #1 stressor of January. Yay. Then I finally got through to Microcenter after the sort of runaround that makes for near unto slapstick comedy when you're not the one doing it, and (in my case) even when you are the one.
(Back in 1994, one of the books I was reading mentioned the concept of 'sacred clown'. The concept clicked into a place in my brain that I hadn't until then realized would exist. It encompasses both the shaking-up-the-Establishment that apparently I'm a little too fond of, and also the finding-the-humorous-angle-in-nearly-anything. If I'm not describing even the oh-my-god-why-is-this-happening-to-me parts of my life in hilarious terms, there's something very wrong and I need to get my head whacked around by a licensed Alpha Operator.)
Fortunately the runaround was approaching hilarious proportions for me. ( Read more... )
January 27, 2011: I call Microcenter. I get a real human being, eventually one in the repair department. I ask after my computer. The guy says that a gift card was issued, in the slightly-dismissive tone of voice that indicates that the user is receiving information for at least the second time. I cut in here, before he can get much further in the user-must-be-crazy train, and say that I have had no actual information on the repair status of my computer since early December: I dropped it off December 2, got a call saying it was still being looked into a few days later, and then nothing. The guy's entire demeanor changed at this point, he pokes at his computer for a bit, and in a very determined tone of voice he asks if he can call back after he researches this. I point out (meanwhile I am relaying to my chatfish in a so-far-beyond-surreal-that-it-is-hilarious fashion) that I've already not gotten two callbacks. He promises half an hour. I vow to myself that if he hasn't called back within the hour, I'm calling back again, and then coming right down there.
He calls back in 20 minutes, and says that the machine could not be fixed, but there's a card there with my name upon it for the price of the machine, and furthermore, given that I'd got the protection plan for it, either the protection plan would be applied to the new equipment I got, or I could have the price of the protection plan applied as an additional discount.
So I hustle on down there and spend a diverting while picking out tech. The stuff I get eventually includes a hard drive, RAM, and enclosure, sized to repair Disaster Area. Hooray!
Took care of the #1 stressor of January. Yay. Then I finally got through to Microcenter after the sort of runaround that makes for near unto slapstick comedy when you're not the one doing it, and (in my case) even when you are the one.
(Back in 1994, one of the books I was reading mentioned the concept of 'sacred clown'. The concept clicked into a place in my brain that I hadn't until then realized would exist. It encompasses both the shaking-up-the-Establishment that apparently I'm a little too fond of, and also the finding-the-humorous-angle-in-nearly-anything. If I'm not describing even the oh-my-god-why-is-this-happening-to-me parts of my life in hilarious terms, there's something very wrong and I need to get my head whacked around by a licensed Alpha Operator.)
Fortunately the runaround was approaching hilarious proportions for me. ( Read more... )
January 27, 2011: I call Microcenter. I get a real human being, eventually one in the repair department. I ask after my computer. The guy says that a gift card was issued, in the slightly-dismissive tone of voice that indicates that the user is receiving information for at least the second time. I cut in here, before he can get much further in the user-must-be-crazy train, and say that I have had no actual information on the repair status of my computer since early December: I dropped it off December 2, got a call saying it was still being looked into a few days later, and then nothing. The guy's entire demeanor changed at this point, he pokes at his computer for a bit, and in a very determined tone of voice he asks if he can call back after he researches this. I point out (meanwhile I am relaying to my chatfish in a so-far-beyond-surreal-that-it-is-hilarious fashion) that I've already not gotten two callbacks. He promises half an hour. I vow to myself that if he hasn't called back within the hour, I'm calling back again, and then coming right down there.
He calls back in 20 minutes, and says that the machine could not be fixed, but there's a card there with my name upon it for the price of the machine, and furthermore, given that I'd got the protection plan for it, either the protection plan would be applied to the new equipment I got, or I could have the price of the protection plan applied as an additional discount.
So I hustle on down there and spend a diverting while picking out tech. The stuff I get eventually includes a hard drive, RAM, and enclosure, sized to repair Disaster Area. Hooray!
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