I think we're a couple of dunces short of a confederacy.

I find some people just irrationally annoying in the morning. Fortunately, I don't work closely with any of them. Unfortunately, I do have to monitor them.


I try to be fair.

Free Fall Guy is in again today. It's his second day. It's also his second minus report. There are some mistakes that can be overlooked in a beginner. There are some things that cannot, like calling back people who have unmistakably hung up on you.

By specific request of the Princess, I monitor someone again... someone who potentially may be hanging up on people or sitting on screens at lunchtime so that she is sure to go on break at the right time without danger of being delayed.

I am pulling a double shift today; I'm check-in/monitor this afternoon. I'm monitor-only this morning. There were 4 monitors scheduled, but we didn't have enough people to warrant that many, so Trader Joe's Queen went back on the phones for the day. I agree with the idea that the Queen Bee Monitor has about over-scheduling monitors to ensure proper coverage of $ISSUE_SIDE_JOB.