Expand Cut Tags

No cut tags
azurelunatic: Vivid pink Alaskan wild rose. (Default)
The filing crate (a commercial descendant of the milk crate) secured to others with cable ties could be a strong presence in the ways of householdery that I follow. Not for decorative purposes, because it's ghastly, but for something structural and effective and modular, it beats wire-frame shelving of that same general sort all hollow, because it has its own structural integrity that isn't those blasted plastic connectors. There's a three-crate stack behind the head of the bed for the alarm clock and now Allegra; Allegra will be retrofitted with a NIC sometime Really Soon Now.

Yesterday I got two calls, probably both about the same class of thing. One of them was automated with a number to call back as a matter of some urgency. The other was a Real Live Human Being. The Real Live Human Being was looking for Marx. I suspect Bill Issues. The automated one got forwarded to my cellphone the other day, and didn't get answered. I have an address book entry for the bill collectors of other people in my cellphone, now, just so it'll flash something useful with the Caller ID.

Qwest's IVR doesn't know what to do when you sneeze at it repeatedly, and will try to forward you to a Live Human Being.

Performed the periodic "take stuff off bed, put back on" today, because there was much of the falling-off of futon. I'd gone to bed around seven-thirty-ish, and was nicely asleep, but the phone rang. It was Tay-tay. Yay catching up with little sisters! In semi-coincidence, she mentioned a general "hmm, I wonder if hanging out with my cousin would be fun," for values of "cousin" who go to Reed. I have every faith that the results could be the sort of Family Bonding that's truly scary for a non-family onlooker, especially if pink. (And I do have the late-night brain, but trust me when I say that I at least know what I mean. "Get on like a house on fire" is the usual phrase, if somewhat insensitive given that my Virtual Aunt just had a stack fire and lost some roof.)
azurelunatic: Vivid pink Alaskan wild rose. (Default)
1) I have been having a rash of these calls, several coming up with bogus "All circuits are busy" messages, at any time of day or night.
2) The phone menus are impossible to navigate through without a valid customer number or SSN; "valid" means "in their system". I had to select something like "validate employment" to speak to a live human being.
3) The phone goon I talked to said it was impossible to take a phone number out of their system without the customer number, and impossible to look up a customer number from a phone number.
4) I broke down in tears at that point and begged to speak to someone who could help me.
5) I got put on hold for half an hour, and then was hung up on (I heard voices in the background and then the click).
6) Their website's listed privacy information toll-free number (866) 806-8012 is not working. http://www.hsbcusa-autoloans.com/ http://www.hsbcusa-autoloans.com/CarLoans/consumer?cmd_ShowPage=Privacy

Oh, now this phone goon says that they CAN look things up by phone number. I told her approximately what had transpired before (that I was told this was impossible, and then put on hold for half an hour and hung up on. [She talked to customer service, verified from them that they COULD do that, I begged the customer service number from her in the case that I had to call again, and then she transferred me. I got the competent phone goon by pressing the auto company calling to deal with customer loan option. Heh. Follow the money.]

customer service: x7050 (she's transferring me)

Well, what do you know. It was in their system. Annnnnnd the account got flagged, the number got blocked, and if I get any more god damn calls from them in the middle of my god damn sleep cycle, I am contacting the god damn BBB or something.

This call was at 8:15 this morning. It is now 10:00. I am still fucking disgruntled.

Their working numbers, and some random non-working crap )

Profile

azurelunatic: Vivid pink Alaskan wild rose. (Default)
Azure Jane Lunatic (Azz) 🌺

June 2025

S M T W T F S
12 3 456 7
8910 11121314
151617 18192021
22232425262728
2930     

Most Popular Tags

Syndicate

RSS Atom

Style Credit

Page generated Jul. 3rd, 2025 12:33 am
Powered by Dreamwidth Studios