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I got what amounted to a slight reprimand, in private e-mail from the Dave Matthews Band Fan Geek to Stressy College Chick: there is really no need for me to write an essay in my booths out memos. No need to replicate troubleshooting.
At the same time, I am getting "OMG you are so totally the geek who keeps everything around here running!" propz from the phone goons, which I so totally do not deserve. This is because I can do simple things like use the override password to get people who typoed back into the phone system, adjust monitor settings so the image isn't warped, plug keyboards and mice back in, regain focus to the window, close the cascade of fifty billion windows that they opened by clicking fifty billion times, use the program to remove excess logins from the system, explain what happens when their box is forcibly disconnected from the network (display turns red, all is lost, alas), change the screen colors back to what they're supposed to be on the telnet if it is connected, reset the chairs, and explain what's going on in relatively simple terms so everyone can follow along.
( Basic layout of the stuff the phone goons have to log into daily. ) I happen to have RTFM, and therefore I am a Great Geek Goddess amongst mortals.
But as far as actually fixing broken computers and solving real programming issues, I haven't the foggiest and will have to call in for backup.
I noticed with amusement that yesterday morning, when I was monitoring and the Check-In Princess was at the Check-In Desk (and running a job too), Rev. Not-So-Nice Super came all the way from the bullpen back to the monitoring rooms with a dude who came in a little late, telling me, "I need you to find a booth for this dude. He says he was briefed on Dendarii Brewing yesterday."
"You should probably ask the Princess," I said, "because she's check-in today."
It's hard to miss the check-in at the check-in desk in the bullpen. Somehow the good Rev. missed it. (There are three ULC-ordained ministers in the bullpen: me, Rev. NSN-Super, and Comic Pirate Super.) I think I'm definitely Part of the Team in a way that the Princess isn't. (Somehow I got to be More Popular, which is kind of scary, given that at the beginning there was a lot of "You're not as awesome as she is, but that's OK, I guess.")
At the same time, I am getting "OMG you are so totally the geek who keeps everything around here running!" propz from the phone goons, which I so totally do not deserve. This is because I can do simple things like use the override password to get people who typoed back into the phone system, adjust monitor settings so the image isn't warped, plug keyboards and mice back in, regain focus to the window, close the cascade of fifty billion windows that they opened by clicking fifty billion times, use the program to remove excess logins from the system, explain what happens when their box is forcibly disconnected from the network (display turns red, all is lost, alas), change the screen colors back to what they're supposed to be on the telnet if it is connected, reset the chairs, and explain what's going on in relatively simple terms so everyone can follow along.
( Basic layout of the stuff the phone goons have to log into daily. ) I happen to have RTFM, and therefore I am a Great Geek Goddess amongst mortals.
But as far as actually fixing broken computers and solving real programming issues, I haven't the foggiest and will have to call in for backup.
I noticed with amusement that yesterday morning, when I was monitoring and the Check-In Princess was at the Check-In Desk (and running a job too), Rev. Not-So-Nice Super came all the way from the bullpen back to the monitoring rooms with a dude who came in a little late, telling me, "I need you to find a booth for this dude. He says he was briefed on Dendarii Brewing yesterday."
"You should probably ask the Princess," I said, "because she's check-in today."
It's hard to miss the check-in at the check-in desk in the bullpen. Somehow the good Rev. missed it. (There are three ULC-ordained ministers in the bullpen: me, Rev. NSN-Super, and Comic Pirate Super.) I think I'm definitely Part of the Team in a way that the Princess isn't. (Somehow I got to be More Popular, which is kind of scary, given that at the beginning there was a lot of "You're not as awesome as she is, but that's OK, I guess.")
